MANAGED IT SERVICES (MSP)
What is a Managed IT Services (MSP)?
An IT Managed Service Provider (MSP) is a company or organization that offers outsourced IT services to businesses.
As an IT Managed Service Provider (MSP) we offer tailored IT services and solutions to small, medium and enterprise businesses. Our experienced team implement, configure, service and manage all aspects of your technology. The services provided by WTA are delivered under a service-level agreement (SLA).
By partnering with WTA, you receive the equivalent of having a fully staffed, highly trained IT department. Our team monitors every component of your technology and proactively fixes issues as they arise.
Our All-Inclusive Managed IT Services Package
Everything listed below is included as standard in our Managed IT & Cyber Security service, no need for add-ons. WTA provides comprehensive protection for your business, ensuring efficiency and delivering relevant value.
Unlimited IT Support
Our dedicated IT team is ready to deal with any technical issues and cyber threats. We provide unlimited remote and on-site support.
Endpoint and Patch Management
Endpoint Management ensures devices connecting to an organization’s network are secure, compliant, and functioning properly. It helps reduce the risk of cyber threats, enhances productivity, and enables organizations to scale their operations securely.
Patch Management keeps the operating system and applications on endpoints up to date with the latest security patches and updates.
Microsoft 365 Suite
WTA provides M365 suite administration which combines cloud-based productivity applications, security solutions, collaboration tools, and enterprise-grade services under one umbrella. Utilizing M365 we provide our customers with value-added services, support, and integrations that enhance the overall IT experience.
Advanced Endpoint Security
Advanced endpoint security is no longer just an option—it’s a necessity for organizations that want to stay ahead of evolving cyber threats. It provides a multi-layered, proactive defense against an array of attack types, ranging from malware and ransomware to zero-day exploits and insider threats. With comprehensive protection across all devices and operating systems, real-time monitoring, automated remediation, and integration with other security systems, businesses can significantly reduce the risk of breaches, minimize downtime, ensure compliance, and improve overall operational efficiency.
Secure Password Management
The benefits of a secure password manager go far beyond simply remembering passwords. It offers robust security, convenience, and protection from cyber threats, especially for individuals and businesses who rely on a large number of online accounts. By using a password manager, you can:
- Ensure that all your passwords are strong and unique.
- Safely store and organize your passwords, personal information, and secure notes.
- Simplify the process of logging into websites and apps without compromising security.
- Protect against data breaches, phishing, and other attacks.
- Reduce the risk of password fatigue and improve overall digital hygiene.
Cyber Security Training and Deployment
Cybersecurity training is not just an IT necessity; it’s a critical component of an organization’s overall security strategy. It enhances the ability of employees to identify, avoid, and respond to potential threats, reducing the likelihood of successful cyberattacks.
The benefits of cybersecurity training extend across various domains, from reducing human errors and increasing compliance to improving incident response times and protecting sensitive data. By investing in regular, up-to-date cybersecurity education for employees, organizations not only protect themselves from financial and reputational damage but also foster a culture of security that empowers every individual to contribute to the organization’s resilience against cyber threats.
Simulated Phishing
Simulated phishing is a vital service provided by MSPs that strengthens an organization’s defenses against phishing attacks—a leading cause of cybercrime. The benefits are clear:
- Increased security awareness and employee preparedness.
- Enhanced incident response and faster detection of real attacks.
- Reduced vulnerability to data breaches, malware, and credential theft.
- Cost-effective, measurable training that fits into an organization’s broader cybersecurity strategy.
By leveraging simulated phishing campaigns, MSPs can significantly improve the overall cybersecurity posture of their clients, reducing the likelihood of successful attacks and creating a more security-conscious workforce.
Email Protection
Email protection is one of the most critical components of a comprehensive cybersecurity strategy, as email is often the primary vector for cyberattacks like phishing, malware distribution, and data breaches. By leveraging WTA, businesses gain access to specialized tools, expertise, and proactive monitoring that significantly enhance the security of their email communications.
Business Continuity, Disaster Recovery and Managed backups
BCDR is critical for maintaining the availability, integrity, and security of IT services in case of events like natural disasters, cyberattacks, hardware failures, or human error.
- Business Continuity ensures that essential business operations can continue, even during a disruptive event. The goal is to minimize downtime and avoid significant impact to your business.
- Disaster Recovery restores IT infrastructure, applications, and data when needed. Our goal is to quickly recover and restore IT systems and data to an operational state after an unexpected disruption.
- Managed backups ensure your data is backed up and separated from your other critical IT infrastructure.
VOIP Phone support and Deployment
Utilizing a VOIP phone solution allows businesses flexibility, scalability and mobility. WTA has partnered with Ring Central to implement and support their VOIP phone solution. Their state-of-the-art platform allow for business to seamlessly migrate from existing phones systems to a VOIP solution with enhanced features such as soft clients that can be installed on computers and computers to give employees the ability to work from anywhere.
Co- Managed Support
In addition to fully managed services, WTA provides a custom solution to all sizes of companies to meet their IT needs. For customers who have existing IT staff, WTA is able to provide tools, monitoring, help desk support and project-based work to fit their needs.
GET IN TOUCH WITH US
To learn more about WTA Consulting’s top-tier IT solutions for all your business technology needs, please reach out to us today.
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